Cookies Policy

This page explains how GQBet Casino uses cookies and related browser technologies to make the site work, keep your session active, and improve the service. The wording is straightforward so you can decide how to manage cookies from your device or account settings.

What cookies are

Cookies are small text files placed on your device by the browser when you visit a website. They store information that helps the site remember your actions and preferences during and between visits. Similar browser technologies include local storage, session storage, and indexed databases; all serve to keep simple data on your device for functionality and performance.

Why cookies are used

Cookies help the platform operate reliably and efficiently. They enable basic functions such as keeping you logged in, remembering language or currency preferences, securing sessions, and collecting aggregated usage data so pages and games load faster. Without some cookies, the site’s interactive features would be limited.

Essential cookies

Essential cookies are necessary for the site to function. They handle things like secure login, session continuity, form submissions, and account verification flows. These cookies cannot be turned off from the cookie banner because disabling them will prevent key features from working.

Session cookies

Session cookies live only while your browser is open. They are used to track a single visit so the platform can remember where you are in a process - for example, during registration, KYC steps, or placing a bet. Closing the browser clears these cookies automatically.

Persistent cookies

Persistent cookies remain on your device after you close the browser. They are used to remember preferences across visits, speed up loading of frequently used pages, and preserve consent choices. Typical persistent cookies expire after a defined period and are used for convenience features such as remembering your language setting or keeping a “remember me” choice active.

Functional cookies

These cookies store choices you make so the site behaves consistently for you. Examples include language and display preferences, saved lobby filters, or whether you prefer compact or expanded game lists. Functional cookies do not track your activity across other websites.

Analytics and performance cookies

Analytics cookies collect aggregated information about how the site is used - which pages are visited, load times, and where players drop off during flows. This information is anonymised and used to improve navigation, reduce page load times, and prioritise engineering fixes. The data is presented as totals and trends rather than individual user histories.

Preference and language settings

Preference cookies remember your chosen language and display options. When you select a language, the platform writes a small cookie so the same language loads on your next visit. You can change language at any time and the cookie will update accordingly.

Login and session continuity

Login-related cookies keep your session active across pages and visits when you opt for the remember-me function. These cookies work together with server-side session controls to re-establish a secure session without requiring repeated logins. For security, long-lived login cookies are limited and may require re-authentication for sensitive actions.

Device recognition

Device recognition cookies and local storage help the platform remember trusted devices, reduce repeated security checks on familiar hardware, and present device-appropriate layouts. This makes it quicker to access commonly used features while still enabling security checks for new or unrecognized devices.

Security-related cookies

Certain cookies support security measures such as session integrity, fraud detection, and anti-automation checks. These cookies do not store personal content but help the system verify that requests are genuine and sessions have not been tampered with. Security cookies work alongside server-side monitoring and do not expose readable credentials.

Browser storage technologies

In addition to cookies, the site may use local storage, session storage, and indexed databases for non-critical data that improves responsiveness. Local storage can hold UI state and cached items to reduce repeated downloads. Session storage follows the same lifespan as session cookies and clears when the browser tab or window closes.

Third-party integrations

We use third-party tools for analytics, live chat, game providers, and payment interfaces. These partners may set their own cookies when you interact with their services through the site. Third-party cookies are governed by the third party’s policies; we recommend reviewing those policies for detail on how they use data.

Marketing and communication preferences

Marketing cookies are used only if you opt in. They help remember your communication preferences and ensure promotional content is relevant. If you withdraw consent for marketing cookies, the platform will stop storing new marketing cookies and will respect your opt-out for future campaigns.

Cookie consent management

On first visit you will see a cookie banner that explains cookie categories and lets you choose which ones to allow. You can change these choices at any time in your account settings or using the cookie settings link in the site footer. Your consent choice itself is stored so you are not prompted repeatedly.

Browser cookie controls

Your browser gives you tools to view and manage cookies. You can block or remove cookies per site, clear all cookies, or configure the browser to reject third-party cookies. Changes you make in the browser may affect how the site behaves and which features are available.

Clearing or disabling cookies

If you clear or disable cookies, some site features will stop working as expected. For example, disabling essential cookies will prevent secure login and session continuity. If you remove analytics cookies, the site will no longer collect aggregated usage data from your device, which may slightly affect personalized loading and suggestions.

Site functionality impact when cookies are disabled

Without cookies, you may need to log in more frequently, saved preferences will not persist, and game or cashier sessions may require additional verification. Core functionality - such as account registration and making deposits - may still be possible but with reduced convenience and additional security prompts.

Technical diagnostics and performance optimisation

Diagnostic cookies help the technical team spot errors and measure performance. They record non-identifying metrics like page load times, server errors, and failed game loads. This data is essential to identify bottlenecks and prioritise fixes so the site stays stable and responsive.

Aggregated analytics information

Aggregated analytics data helps the product teams understand overall behaviour - popular games, peak hours, and common navigation paths. Aggregation removes direct identifiers and is used to guide product updates and game selection without exposing personal browsing histories.

User experience improvements

Cookies and local storage enable small UX improvements that make the site faster and simpler to use. Examples include preloading frequently accessed assets, keeping recently played games in view, and restoring an interrupted session at the correct screen so you can continue quickly.

How to change cookie settings

To change cookie preferences, open the cookie settings link in the footer or visit Account - Privacy settings when signed in. You can enable or disable categories such as functional, analytics, and marketing. For immediate control you can also use your browser settings to block or clear cookies.

Contact

If you have questions about how cookies are used on this site, contact [email protected]. We respond to cookie and privacy enquiries in plain language and can guide you through adjusting settings for your device and browser.